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Store Policies

Rider Tailgate Accessories Warranty

At Rider Tailgate Accessories, we take pride in the quality of our products, and your satisfaction with their performance. Thus, Rider Tailgate Accessories warrants its products to be free from defects in material and workmanship under normal use and service. As your exclusive remedy, Rider Tailgate Accessories will replace free of charge any Rider Tailgate Accessories product that in Rider Tailgate Accessories’ reasonable determination does not comply with the foregoing warranty. This warranty is voided by non-recommended use, improper installation, or physical damage. In addition, Rider Tailgate Accessories will not be liable for any incidental or consequential damages and your exclusive remedy shall be replacement of the product that did not comply with this limited warranty.

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Payment Policy

Currency: Transactions are in US Dollars

Credit Cards: VISA, Mastercard, DiscoverCard

Personal Check: Your check must be imprinted and have current address information, which includes a street address.

Shipping Policy

We use USPS for shipping. Charges in the continental US are a flat rate of $4.95 for Tailgate Cable Extension Links (GM1, GM2, GM3, FD1) and $7.95 for Tailgate Bumper Relocation Link Kits (FD2k, FD3k) due to weight. Additional charges will apply for other methods of shipping and for outside the continental US. We will strive to ship within the next business day of receiving your order.

Privacy Policy

Rider Tailgate Accessories will not provide any of your personal information to any third party. Our site does contain links to other sites. Rider Tailgate Accessories is not responsible for the privacy practices or content of such websites.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

Wholesale Inquiries

Email us at info@RiderTailgate.com